Terms and Conditions

Overview

Welcome to Sereno Life. The terms “we,” “us,” and “our” refer to Sereno. By accessing or using this website (https://serenolife.com), you agree to be bound by the following Terms & Conditions.
If you do not agree with any part of these terms, please refrain from using our website or services.
We reserve the right to modify these terms at any time by posting updates on this page. Continued use of our website constitutes your acceptance of any changes.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

---

1. Online Store Terms

• You must be at least the age of majority in your region or have parental/guardian consent to use this site.

• You may not use our products or services for any illegal or unauthorized purpose.

• You must not transmit any worms, viruses, or malicious code.

• Any misuse or fraudulent activity may result in termination of your access.

---

2. General Conditions

• We reserve the right to refuse service to anyone, for any reason, at any time.

• Content you submit (excluding credit card information) may be transferred unencrypted over various networks.

• You agree not to reproduce, duplicate, sell, or exploit any portion of the service without written permission from us.

---

3. Accuracy of Information

• We strive to keep information accurate, but we do not guarantee that all details on this site are complete, current, or error-free.

• Any reliance on website material is at your own risk.

• Product information and availability are subject to change without notice.

---

4. Changes to Products, Services & Prices

• Product prices and availability may change without notice.

• We reserve the right to modify, suspend, or discontinue any product or service at any time.

• We are not liable for any changes, suspensions, or discontinuations of products or pricing.

---

5. Products & Services

• Some products may be available exclusively online.

• We make every effort to display product colors and images accurately, but we cannot guarantee that your screen’s display will reflect the exact color.

• We may limit the sales of products or services to specific regions, individuals, or addresses at our discretion.

• All descriptions and pricing are subject to change without prior notice.

• We do not warrant that any product, service, or information will meet your expectations.

---

6. Billing & Account Information

• You agree to provide current, complete, and accurate purchase and account information.

• We reserve the right to refuse or cancel any order placed with us.

• We may limit or cancel quantities purchased per person, per household, or per order.

• In the event of cancellation, we will attempt to notify you using the contact details provided.

---

7. User Submissions & Feedback

• Any comments, suggestions, or materials submitted (excluding personal or payment details) may be used by us without restriction.

• We reserve the right to edit or remove any content deemed unlawful, offensive, or otherwise inappropriate.

---

8. Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

---

9. Errors, Inaccuracies & Omissions

We may occasionally have typographical errors or inaccuracies in product descriptions, pricing, promotions, or availability.
We reserve the right to correct such errors and update information without prior notice.

---

10. Prohibited Uses

You are prohibited from using this site or its content to:

• Violate any laws or regulations.

• Infringe on intellectual property rights.

• Harass, abuse, or harm others.

• Submit false or misleading information.

• Upload viruses or malicious code.

• Engage in spamming, phishing, or similar acts.

• Interfere with website functionality or security features.

Violation of these terms may result in termination of access.

---

11. Disclaimer of Warranties & Limitation of Liability

• We do not guarantee that our services will be uninterrupted, secure, or error-free.

• Your use of the service is at your sole risk.

• Sereno and its affiliates shall not be liable for any damages, including loss of profits, data, or other intangible losses.

---

12. Indemnification

You agree to indemnify and hold harmless Sereno, its affiliates, and employees from any claim or demand arising from your breach of these Terms & Conditions or violation of any law or rights of a third party.

---

13. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall still remain valid and enforceable.

---

14. Termination

These Terms remain in effect unless and until terminated by either party.
We may suspend or terminate your access at any time for breach of these Terms.

---

15. Entire Agreement

These Terms constitute the entire agreement between you and Sereno and supersede all prior agreements, communications, or understandings.

---

16. Updates to Terms

We may update these Terms of Service at any time. Updates will be posted on this page, and your continued use of our website constitutes acceptance of such changes.

---

17. Contact Information

For any questions about these Terms & Conditions, please contact us at:
📧 info@serenolife.com
📞 +92 326 8484159